Privacy Policy

Our rooms are committed to providing quality healthcare for its patients.  As a fundamental part of this commitment, we all, recognise the importance of ensuring that our patients are fully informed and involved in their healthcare.

The Practice is, as a healthcare provider in the private sector, bound by the National Privacy principles. These principles set the standards by which we handle personal information collected from our patients.  Enter link Australian Privacy Principles | OAIC to access the Website of these Principles online at National Privacy Policies.

To provide you with quality healthcare it is necessary for us to maintain files pertaining to your health.  The files contain the following types of information:

  1. Personal details (your name, address, date of birth, Medicare number)
  2. Your medical history
  3. Notes made during the course of medical consultations.
  4. Digital images taken during your consultation or treatment.
  5. Referrals to other health service providers.
  6. Results and report received from other health services providers.

The information we hold about you has been provided by you or arises as a consequence of information provided by you.

Your data is handled with the upmost respect for your privacy.  It will be used by your specialist as part of providing your care. Our team will handle your medical records as part of the daily administration of the Practice.

Our team are bound by confidentiality requirements as a condition of their employment and these requirements will be observed if it is necessary for them to review your records.

To ensure the function of our practice, it may at times also be necessary to allow external organisations to access our practice and possibly, to view the medical records.  Any external organization that provides services or advice to this practice will be aware of the need to preserve the requirement of the Privacy Act and will be bound by a confidentiality agreement.

As a rule, we will not release the contents of your medical file without your consent. However, there may be occasions where we will be required to release the details of your file irrespective of whether your consent to the disclosure of the information is given.  This occurs where the law is requiring disclosure, such as pursuant or subpoena.

As a patient of this practice, you have the right to access any information we hold concerning you. Should you wish to access this information please discuss this with our rooms.